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Setup and Use Chrome Remote Desktop on Any Device

Chrome Remote Desktop app is a handy app that lets you access one of your desktops from any other device, such as a laptop or mobile phone.

First, download and configure Chrome Remote Desktop on the remote device. Then, generate the PIN and enter it on the other controlling device.

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Chrome Remote Desktop uses the Google account. If you want to access your remote device on other devices, sign in with the same Google account on all the devices.

Step 1: Set up Chrome Remote Desktop Access

To use the Chrome Remote Desktop app, you must set it up on your computer. The setup will prompt you to download and install the app.

  1. On your desktop or laptop, open the Chrome browser.
  2. Type remotedesktop.google.com/access in the address bar.
  3. Go to Set up Remote Access and click the Download icon button.
    Chrome Remote desktop set up remote access
  4. Follow the on-screen directions to download and install Chrome Remote Desktop.

Mac or Windows will download and install the setup file, depending on your local machine. Grant all the requested permissions, including taking over other apps and programs installed on the computer.

Both parties have to download and install the Chrome Remote Desktop whether you are sharing remote access or giving support remotely.

Step 2: Share your Device to Control Remotely

Once setup is done, it is now time to share your computer with another device to give the control. You must generate a code the other device will use as a PIN. Here are the steps to follow:

  1. Launch the Chrome browser on your computer.
  2. Go to remotedesktop.google.com/support.
    If you still need to set up the Chrome remote desktop app, do so in the previous steps.
  3. Click the Generate Code button under the Get Support section.
  4. Copy the generated code and send it to another device.
    chrome remote desktop get support
  5. Enter your access code on the site on the controller device.
    It will send the request to grant remote access.
  6. Select Share to allow them full access to your computer.

You can also request to take control of the mouse and keyboard. If it’s needed, allow the requested permission.

The access code will only work once and cannot be used simultaneously on multiple devices. If you are sharing your computer, you will be asked to confirm that you want to continue to share your computer every 30 minutes.

To end a sharing session, click Stop Sharing, and the sessions will be terminated immediately. Even the access code will no longer be valid.

chrome remote desktop stop sharing command

If you need to share the screen and grant control, generate a new code and share it with the person again.

Step 3: Access your Computer Remotely on any Device

We can access remote connection using a laptop/desktop or a phone.

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the mobile phone app only allows access and does not support sharing.

Access Remote Devices using a Laptop/Desktop

One can easily access other computer machines using the Chrome remote desktop app. All you need is the PIN code from the person sharing their computer screen.

  1. Open the Chrome app on the computer.
  2. Go to remotedesktop.google.com/access.
  3. Click Access to select which computer you want.
  4. Enter the PIN required to access another computer.
  5. Hit the command button.
    chrome remove desktop enter PIN for support

This will immediately raise a pop-up on the host machine sharing the screen to allow permission. Once access is granted, you can view the shared screen.

Access Remote Devices using a Smartphone

  1. Open your app store and download the Chrome Remote Desktop app.
  2. Open the app and tap the computer you want to access from the list.
  3. Enter the PIN, and you are good to go.
    chrome remote desktop connections on android

It will grant you permission to view and control the computer from a mobile device. We have a detailed guide on managing the desktop using a Chrome Remote Desktop from a smartphone.

When using the phone, the following gestures will be of help:

  • Scroll up or down: Swipe with two fingers.
  • Click and drag: Drag with a finger.
  • Zoom: Pinch and stretch with two fingers.
  • Show keyboard: Swipe up with three fingers.
  • Show the toolbar app: Swipe down with three fingers.
  • Move the mouse: Swipe anywhere on the screen (only in Trackpad mode).
  • Left-click: Tap the screen.
  • Right-click: Tap the screen with two fingers (only in Trackpad mode).
  • Middle-click: Tap the screen with three fingers (only in Trackpad mode).

Step 4: Stop the Remote Desktop Session

Once you finish your remote session, it is advisable to stop it. Otherwise, the other computer can access some of your files and data without your consent at any other time. Stopping a remote session is easy –

  1. Switch to the Remote Access tab on your Chrome Remote Desktop app.
  2. Click the Trash icon to delete the connection.
    chrome remote desktop connected deviceIt will remove and disable remote connections.

Bottom Line

You can help a person fix an issue on their computer or guide someone through specific steps on their computer. You can also share the screen and catch a movie or series with another computer.

This program allows you to grant remote access to your computer to others. They will have full access to your apps, files, and documents once access has been given.

This application was designed primarily for service and IT support, although it may be used on any device to obtain access to other computers. It allows you to share your screen and operate your machine online.

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Kushal Azza

Kushal Azza

Kushal Azza is a Google Certified Analytics & IT Professional, Digital Content Creator, and Go-To Digital Marketer. He has over a decade of experience solving tech problems, troubleshooting, and innovating digital solutions. Follow him on Twitter and LinkedIn.

7 comments and feedback

  1. just to clarify my prior comment,… i am using chrome remote desktop and the audio is not coming through no matter which device or system i use to connect to my remote Mac. No audio from the mac when connected via iphone, chromebook and PC

    1. Hello Gary, we know that mac is very particular about privacy and sensitive data. I’m assuming any recent upgrades might have turned off the sound permission to third-party apps.

      Anyway, did you tried changing the sound settings within the Google Chrome browser on your host (Mac)? I’d suggest turning on the sound permission and Enable the switch. Also, please consider checking sound settings within Mac preferences.

      Let me know how it goes?

  2. when running a remote desktop to access a Mac I no longer get ANY audio sent from the Mac. This used to work so i was wondering, and hoping that you know of a solution or workaround for this issue

  3. Following above mentioned steps and setting up Chrome Remote Desktop For Android is good. Additionally, you can also have a look at apps like R-HUB remote support servers for remotely accessing computers from any devices. It works on all platforms viz Windows, MAC, Android, iOS etc.

  4. You have not clearly discussed the method I would need to use to access my server from other locations without the need for a PIN!

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