Fix: Chrome and Android System Webview is not getting updated

Learn how to fix the chrome and android system webview not getting updated issue using these methods. The resolve chrome and android webview doesn't update.

With recent Android versions, Google added a new system app named Android System Webview. This is a lite browser engine attached to Google Chrome, which means it is an essential part of it. This app lets third-party apps (like Gmail, Instagram, Facebook, etc.) display web content without leaving the app completely.

In simple words, when you open any link on a third-party app like Instagram, Facebook, etc, then the link will not open in the Chrome browser, but it will open within the app itself. This is because of the Android System Webview. Of course, you can open the links in Chrome from there, but that is another thing.

Recently, when I got a notification update, I tried updating my Chrome browser, and I failed. After several tries, I came to know that not only chrome but the Android System Webview is also not updating. Updating these apps is very important as they get new security features with every update.

Related: How to Download Google Chrome on Mobile Phone or Tablet?

Here I am going to provide these solutions for you guys regarding chrome and android webview not getting updated.

Fix: Chrome and Webview not updating

First, we are going to try a few basic solutions as it doesn’t need to be happening because of big issues. If the basic solutions don’t fix the problem, then try the other solutions as mentioned below:

Reboot your device

Sometimes a simple reboot fixes the problem as rebooting the device restarts all of its system processes. This way, if some Android process is causing the error, it will be fixed automatically.

Check your internet connection

You need good data speed to update all from the PlayStore. If you have a good internet connection and still face the issue, then use any third-party app to check if any other app is using the data in the background.

Close all other apps that use a data connection and then retry the download, and this should fix the issue.

Stop auto-updating all apps

If you have enabled the update all apps automatically option, then this may cause the download issue. To stop this, you need to stop all the apps from updating together, and you have to update them manually.

Here are the steps to stop auto-updating all android apps:

  1. Open your Google PlayStore on your Android phone.
  2. Click on the 3 line icon horizontal 3bar icon on the top left corner.
    This will bring out a side menu.
    Google PlayStore My Apps and Games
  3. Tap on the My Apps and games option on the side menu.
    This will show you all the apps that are updating.
  4. Hit on the Stop button to stop updating.
  5. Now update just Chrome and Android System Webview app to fix the download issue.
    Stop Auto-updating the Android Apps

These were basic solutions, and most of the time, it fixes the issue, and if they didn’t, then try the below-mentioned methods.

Clear Google Play Store Cache and Storage

There is a high probability that Play Store data may get corrupted causing the issue with app updates. Since we download and update the Google Chrome and Android System WebView from the Google Play Store, it’s a good idea to clear the cache and storage of the Play Store.

Here are the steps to clear storage and clean up Google Play Store on Android:

  1. Open your Settings app on Android Phone.
  2. Tap on the Apps and Notifications tab.
  3. Select See all apps link to open the installed apps list.
    Apps and notification - see all apps
  4. Search and open the Google Play Store app.
    Google Play Search in the Android Apps Settings page
  5. Within the Google Play Store app info page, select on Storage & Cache option.
    Google Play Store App Info Page with Storage menu
  6. Hit on Clear Storage command and Clear cache.
    Google Play Store Clear Cache and Clear Storage button

Relaunch the Google Play Store app and try updating the Chrome and Android System WebView app. It’s might take a while for launching the Play Store app since we have cleared the storage data.

If that doesn’t work, then clear cache and storage of the Google Play services as well.

Google Play Services Clear Cacha and Storage command button

Uninstall Android System Webview and Chrome

There are high chances that the Android System Webview is the main problem, and because of it, Chrome is not updating. To solve this, first of all, uninstall the Android System Webview app.

This is a system app, so you cannot uninstall it completely, but you can go back to the factory version. This means you can uninstall all the previous updates. You cannot uninstall it directly from settings as in most of the devices, and there is no such option.

Here are the steps to uninstall Android System Webview from the phone:

  1. Open the Google play store app.
  2. In the search bar and search for the Android System Webview app.
    Search Android System WebView result
  3. Tap on the Uninstall option and proceed.
  4. The Android System Webview updates will be uninstalled.

That’s all. Now retry updating the Google Chrome browser to check if the problem is fixed or not. If no, then repeat the same process with the Chrome app as well and try again.

Clear cache, storage, and force stop the app

If an app is running in the background, then it is possible that it won’t update. You can force stop any app from stopping such a background process. After that, if the app has a lot of cache memory, which might prevent it from updating. In such scenarios, you need to clear cache and storage as well.

Here are the steps to force stop the app on an Android OS phone:

  1. Open your Settings app on Android Phone.
  2. After that, scroll down, look for the Apps and Notifications tab, and tap on it.
    Android Apps and Notifications Settings
  3. On the next window, you will see an option named see all apps, tap on it to open a list of all installed apps.
  4. Tap the vertical 3dots icon on the upper right corner to open a menu.
  5. Select the ‘Show system’ option to see all the available apps.
    Show System Apps installed on Android
  6. Tap to open the Android System Webview app from the list of apps.
  7. Tap on that to Force stop the app.

Now try updating the app, and if the issue persists, then you need to clear the cache and data.

Here are steps to clear the cache and data of Android Webview:

  1. Repeat the above steps till #6,
  2. Click on the Storage option on the app information window.
    This will open a new window that has both the clear cache and clear data option.
  3. Tap on those options to Clear Storage and Clear Cache
  4. Lastly, try to update the android webview app from Google PlayStore.

Clear Cache and Clear Storage from Android System WebView

If this doesn’t work, then repeat the same process with the Chrome app and Google Playstore app as well.

Related: How to Clear Chrome Android History, Cookies, and Cache Data?

Leave the beta testing program

The google play store has a feature called beta testing. This gives its users early access to any new update before it goes public. This service is for testing the new updates, and there are high chances that the beta updates have bugs.

If you are also a part of beta testing or you opted for it by mistake, then you might be using a beta update app. Now, this might be the reason behind the downloading issue. You can fix it by leaving the beta testing program.

Here are the steps to leave the beta testing for the app:

  1. Open the Google PlayStore app.
  2. Search for the Android system Webview app.
  3. Scroll down until you see the option as shown in the below image.
    Leave BETA program from Google PayStore
  4. Tap on the option to Leave the beta program.

Lastly, after leaving the beta testing program to uninstall the updates just like we did in the third method. This will solve your issue.

Download the updates manually

If you have tried all the methods and none of them worked for you, then this is a solution that will work. You can download and install the latest update of Android System Webview and Chrome from third-party APK sites and install it manually.

Here are the steps to manually download the android app updates from a third-party site:

  1. Search for Android System Webview on APKmirror.com (direct download link below)
  2. Scroll down until you see a list of all versions.
  3. Click on the download icon on the right side.
  4. Scroll down until you see all the downloadable app variants.
    Choose any variant according to your device.
  5. Click on the Variant number to proceed.
    You can use google search to know about a variant that is compatible with your device.
  6. Click on the Download button to begin to download the APK.

Download Android WebView from External APK site

If you see a download Waring them, allow it by clicking OK as it is not a threat to your device. Lastly, install the APK file by tapping on it, and your work is done.

Download WebView

Bottom Line: Chrome and Webview Not Updating

To sum up, I have given all the possible solutions for Chrome and Android System Webview is not getting updated issues. These might take some time, but they will surely fix your issue.

It is a bit tricky to update the system apps, so you need to be patient. Also, only use trusted APK sites to download the APK file.

If you are using the last method, you should be cautious as there are a few fake sites that can harm your device. APK files from such fake sites may contain malware, so be aware of it.

Related: How To Block a Website on Chrome Android Browser?

Once you’re able to update the google chrome app then the android system webview will also be updated.

Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.

WindowsMacOSiOSAndroidLinux
Chrome WindowsChrome MacChrome iOSChrome AndroidFirefox Linux
Firefox WindowsSafari MacSafari iOSEdge AndroidChrome Linux
Edge WindowsFirefox MacEdge iOSSamsung InternetEdge Linux

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65 Responses

  1. Harald says:

    Thank you for all these proposals. For me, the solution was to stop the google play store app and clean it’s cache and data. After that chrome was installed successfully. And after a second time stopping and clearing the data of play store app, also android system webview got updated successfully.

    • Cali says:

      Thank you Harald, that protocol worked perfectly! I was beginning to pull my hair out here, you came and saved the day!!

    • PJ says:

      OMG thanks! I was so frustrated. My gmail, google maps and even the ride-sharing app that’s using google maps were crashing. Tried many things. None of them worked. Then I did what you said and it worked! Everything’s fixed now.

    • Jerry M Cisar says:

      Same for me. Very helpful article.

    • Steven Coco says:

      Clear Google Play Store Cache and Storage

      That worked for me too! BUT, I did also first remove two other Google accounts from the phone. The Store said they were associated with another account, but didn’t say which, so I removed those first and then cleared the data. And I DID double check that I was logged in as my main account, and all of the other Store activity was working normally for this account. (I have never associated anything with the other accounts, so that was an odd message.) And they’re in the same usual list as everything else …

    • Lisa says:

      Thank you! Your method worked for me above all else I tried!

  2. Lampros says:

    Harald’s comment actually worked!

    • Rabbit says:

      This better work or I’m blocking both of you forever

  3. Gary engle says:

    I have moto gfast I have tried everything you mentioned above including a full reset on a new google account and no luck any new suggestion cause I have 4 devices same story running andriod 10

  4. Lisa says:

    My solution was also force stopping, clearing cache and storage of the playstote app. And then it worked. Same as haralds.

    Sh&+! that took awhile to get there.

    • Editor says:

      Thank you for confirming, Lisa! This will help other users facing the same problem with webview and chrome not getting updated in playstore.

  5. Steve says:

    Seems to have worked for me too! Thanks, has taken me all morning on and off (as at work) trying to get this sorted.

  6. Jacob says:

    For me none of these things worked but I found a weird fix. When I would click update for Chrome or web services in the app page, it would say pending forever and if I cancelled that and clicked it from the my apps and games list it just did nothing (but works for other apps), but I finally gave in and just press the update all button in the updates tab of my apps and games in the Play store it finally worked! No idea why I wouldn’t update them individually.

    • Hans says:

      Thank you. Been struggling with this the whole afternoon, even though I’ve been telling other people how “I’ve read” to fix it.

    • Susan says:

      You are amazing! Many, many thanks, Jacob. I’ve been pulling my hair out on this, and I’m in the business. No other “fixes” worked, and I think I tried them all today before coming to your suggestion. “Update all” worked where none other did, and I thank you. With no Outlook and other apps broken without this fix, my phone was basically unusable.
      Thanks again.

    • Jennifer says:

      Thank you, thank you, thank you! That totally worked!

    • Justin says:

      Thank you Jacob! your fix worked for me as well and I encountered the same issue after clearing cache and storage of the Play Store app

    • D K says:

      Howeever, first of all I cleared cache and data Android System Webview, Google PlayStore and PlayServices. And removed updates Android System Webview, to system default. No fix. Then I tried Jacob’s solution. Thanks! That worked, fixed well!

  7. Evelien says:

    For me, the same solution as Harald & Lisa (cleaning the cache & data of Google Play Store app) worked.
    Thank you!

  8. Ron says:

    I had issues with email,gmail and teams crashing as well as a few other news apps.
    For me uninstalling the Android web view in play store did it….everything seems back to normal now.
    I did try to update both Android web viewer and chrome in play store but they would not update and remained in a perpetual pending mode. guess they can be updated later once the bugs are fixed but for now uninstalling android web viewer did the trick.

    • This worked for me as well ,thanks for your suggestion

    • Ron says:

      Edit….this morning both Chrome and Android system web viewer apps automatically updated in the play store – they were previously in the queue or continuous pausing previously.

      No more issues following the updates – hope everybody gets the latest updates ok and we can put this nightmare behind us.

  9. Sal says:

    Got as far as 1.6 Force Stop, but there is no Show All Files option. There us a Special Access option, and all suboptimal are “allowed,” but the Android System Webview app does not appear.

  10. KMS says:

    hi, when I go to the play store, I click on the ‘android system webview’ but there are no options to uninstall or download the app. I have a Samsung Galaxy S7. How do I fix this issue?

    • Ron says:

      KMS – Im on android 11 with a S21…when you go into play store and type in Android system webview it gives the option to update or uninstall. I tried updating without success…ie it just spins around trying to connect without updating (ditto chrome update)…so I uninstalled it…and everything returned back to normal. Try going into settings / Apps/ Android system webv iewer – and then clear cache and disable app…then go back to play store search for android web viewer….Hope that helps?
      Ron

  11. AMBER FERGUSON says:

    Thank you so much for this!! The generic responses online did NOT fix my issue but you DID!!

  12. jp says:

    Thank you so much for this article – it saved me and my phone!

  13. Carol says:

    Heralds worked for me , after hours of trying to update. thank you

  14. Robert Zegelaar says:

    Thanks for this

  15. RA says:

    Jacob’s comment worked!

  16. Esneyder says:

    Thank you so much! the solution that worked for my Xiaomi Redmi 7, was to uninstall the Webview app. 🙂

  17. Justine says:

    This worked! Thank you!

  18. BZM says:

    Thanks for this !
    Been trying all day.
    Had to clear Google Play cache (along with Web View cache) – force stop both apps and finally updated
    Thanks again – great article

  19. Anne Koerner says:

    Thank you to the author for laying out all of these potential solutions, in great detail, and in a simple way to understand what to do. It was driving me nuts not being able to use certain apps and now I finally can again. I literally would not have been able to figure this out on my own – Google needs to hire you.

  20. EvieD says:

    Worked perfectly and was able to update both apps. Cleared storage and cache on both, uninstalled beta and rebooted. Thanks so much! You’re awesome.

  21. Benjamin says:

    Thanks so much, clearing the cache and storage of Google Play worked for me.
    You are a real lifesaver.

    • Clarence says:

      Thank you. Clear storage and clear cache of the playstore app worked for me.

  22. Dave says:

    Thanks very much for this, been frustrated for days! Now all ok.

  23. Beth says:

    THANK YOU!!! This post is so helpful – I was beside myself trying to poke around and fix the issues, and your information was EXACTLY what worked to get my phone back to “normal.” YOU ARE AWESOME!

  24. Linda says:

    None of the solutions given worked for me. Not even the APK download. Any thoughts on a solution that might work?

    • Editor says:

      Hi Linda, seems like clearing the cache and storage of Google Play Store app is working well for the most. Can you give this a second try? Please reboot your device after clearing the data.

  25. Linda says:

    Does not work 😔

    • Editor says:

      I’m sorry Linda, that’s all we have. But, please do not lose hope and keep trying. Maybe it’s something to do with your device storage.

  26. Zax says:

    The uninstalling of the webview worked for me, then I was able to get everything updated to the unf*&ked version. Thank you!

  27. SPYRIDON PLOMARITIS says:

    Thank you very much. That worked perfectly!

  28. Ana says:

    Thanks for your support! Your advices helped me in fixing my phone!

  29. Me says:

    Clearing play store app data and cache helped, thanks

  30. Jody Wayne Luckey says:

    Thank you so much this has aggravated me all week y’all are doing great I definitely love the picture of the phone on where you can find it on your phone again thanks so much

  31. Dwayne says:

    Hey guys, I had to clear cache and data and then it started to update.

    Kind Regards

    Dwayne Saint.Rose

  32. Patrick Scott says:

    My phone is a Google Pixel 2. For several days the Chrome and Webview app updates refused to install but suddenly they just did. One thing I have found is that some updates will only install if battery saver is turned off. So if anyone has problems installing the Chrome, Webview or any other update just check if battery saver is on, trying turning it off and click update again. It might just work.

  33. caroline says:

    I’ve tried this but when I go to play store there is no update or install button on the web viewer so how do I do it

  34. John says:

    For me, the only thing that worked was waiting till another app needed an update too, then I was able to press ‘update all’ which pushed through the update of webview and chrome too. Clearing cache wasn’t doing a thing on my device.

  35. Rachel says:

    I was just on a chat message thing with Google and they told me the reason mine won’t update is because I’m trying to do it manually. Their solution was to change my settings to update automatically.

    • Editor says:

      Thank you, Rachel. The automatic update isn’t happening unless we manually clear the cache.

  36. Roger Rabbit says:

    Rebooted, Cleared Cache and Data, then went to update. Worked fine for me. Perfect fix and solved my issue. Thanks for the great hints.

  37. SJ says:

    I’m in the same boat as Linda- none of these solutions worked, not even the new ideas that commenters came up with. If anyone gets any other ideas, let us know!

  38. SJ says:

    Update- After scrolling around nearly everywhere on the internet, I’ve found some new suggestions that didn’t work for me but that one could try, and one that actually did work.
    Things you could try-
    -Installing the beta. In the reviews for the Android System Webview app, one person says that installing the beta helped them be able to update the stable app.
    -Switch between wifi and data. If you are using one, try the other.
    -If you are on Samsung, try updating via the galaxy store instead.
    -Uninstall updates for the play store. The process for doing so is the same as explained above.

    And finally, what work for me was a hybrid of a couple different approaches. First, Uninstalling updates for the play store, waiting a few minutes for the play store to re-update itself in the background, then using specifically the ‘update all ‘ option that an earlier commenter found success with. For me, this specific combination worked. Note: when I first selected ‘update all,’ chrome and Android System Webview had not even appeared on the list of apps needing updating. However, after clicking ‘update all’ they magically appeared and updated.
    Hope that helps anyone who still needs it

    • Editor says:

      Thanks for the suggestion, SJ!

  39. Firat Ozkok says:

    I found the solution by launching the chrome app and accepted new privacy agreement.

  40. Erik den Ouden says:

    This helped me updating. Clear Google Play Store Cache and Storage did the trick.

  41. Cynthia says:

    Thank you Herald

  42. Farzad Khan says:

    Thanks buddy. Clearing the data & cache of play store and play services worked for me.

  43. KM says:

    Thanks factory reset of Android system webview did it!

  44. Marco says:

    I needed to clear the cache for Chrome and Android System Webview and stop them.
    After that I updated the Google app first, then Chrome and finally Android System Webview.
    Updating Google App first was essential for me in order to get them all updated.

  45. JAB says:

    Many thanks for this article. Method one worked – after the reboot the download and installation immediately followed!

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