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How to Fix: This Connection is Not Private in Safari Mac?

Safari is an intelligent browser for tracking insecure and unsafe sites. It also uses SSL verification to identify security risks. If it finds any mismatch or mixed content, Safari will display a notice saying, “this connection is not private”. You can troubleshoot the issue if it’s within your system mentioned here or the site admin to fix the certificate-related issues.

Does it happen to you when you’re browsing the internet, watching a Youtube video, sending out a mail, or doing your Paypal transactions, and suddenly nothing works? All you see is This connection is not a private message in Safari.

Maybe I’m a bit unlucky, but this issue is bothering many users like you and me. And usually, this error message occurs in the Safari browser on MacBooks & macOS Computers.

The websites are becoming more secure day by day. They are being protected with encryption and other security protocols. However, websites are becoming secure, but even web browsers are implementing various ways to become safe. There are a lot of shady sites on the internet that intend to steal your data, and having a secure browser is of utmost importance.

Apple Safari is a very secure platform that protects you from all the websites that can harm you. Whenever you try to visit a website not protected by HTTPS protocol, Safari will display an error message “This connection is not private.”

Hackers who want to steal other people’s personal information can’t just look into the website’s server database for information. Therefore, they usually impersonate popular websites and trick you into visiting phishing sites, so you give all your data there.

However, Safari is perfect for recognizing such impersonating websites. It quickly identifies the unsecured site and roadblocks you from visiting them.

UPDATE: Many users have complained about having the issue “connection is not private” recently from September 30, 2021. It’s mostly happening in the older version of MacOS and Safari browsers. It’s due to the expiry of the Root Certificate within the System. If you’re one, then please watch this video explaining the fix but read the following note after video.

Did internet access on your Mac break on 30th September 2021? Here's the fix!

Note: Using the third-party certificate is not recommended, especially for the system or root certificates. Please proceed with caution and at your own risk. If you’re uncomfortable altering the root certificate, continue following the below solutions.

The main reason behind the error is due to digital certificates. It could be the case that the certificate is either missing or damaged. You can view the digital certification in site information settings in macOS.

Sometimes the outdated browser, expired certificates, incorrect date/time settings, and server issues also cause the error.

We have listed a few methods to fix the issue at various stages. However, it is recommended if the site is not secure, you shouldn’t visit the site.

Hard Refresh and Reload the Page

The most common method to solve the “This is not a private connection” error on Safari is to reload the webpage. Sometimes there are too many users accessing the server at the same time. In situations like this, the server tends to respond slower to the users, resulting in an error.

Reload Page from Origin from in Safari Mac

If for some reason, your browser cannot load the Digital certificates, you will also get the “This is not a private connection” error. You can use the Safari keyboard shortcut and press F5 or the Reload reload arrow icon icon in the browser to refresh the page; it may solve the issue. Or you can also choose the Reload page from Origin for better results.

Try Private Browsing Mode

Private mode or incognito browsing is standard in all browsers nowadays. The mode doesn’t list your history, cache, cookies, etc., keeping you anonymous. The website may have a security issue; therefore, launching the website in private mode can help to access the website. You should clear the cache and cookies if you can access the website in private mode.

Open the New Private Window

To open up the Private mode in Safari, first launch the Safari Browser. Click on the File option on the menu bar and click on New Private Window; visit the website now and check if the error still exists.

Check your System Date and Time

An SSL connection error occurs when your device’s time and date don’t match the website according to the regional area. You must double-check your Mac time and date to resolve the error in Safari.

  1. Click on the Apple apple logo menu.
  2. Select System Preferences and choose Date & Time.
  3. Check the time and date with your devices, and adjust to the correct time if required.

While data and time are automatically set however, if you haven’t used your system for a long time, then date and time mismatch might occur.

Clear Browser Cache and Cookies

Your Safari may have gathered too many caches and cookie files in storage. These data take up considerable space in your hard disk storage; when you visit a site, your browser reads through all the cache and cookie files to give you a pre-configured experience.

However, if your browser reads many cache and cookie files, the webpage will load very slowly. It can become so slow that you can get the “This is not a private connection error.”

Here are the steps to clear cache and cookies in the Safari browser:

  1. Launch the Safari browser.
  2. Click on the Safari option from the menu bar and select Preferences.
  3. Go to the Advanced tab and
  4. Check the Show Develop menu in the menu bar option.
  5. Close the Safari Preferences Window.
  6. Now, select the Develop option from the menu bar.
  7. Click on the Empty Caches option to delete the cache files, delete cookies, and clear all browsing history.
Empty Caches in Safari Browser

Check your Wi-Fi and Antivirus/Firewall

If you are using public Wi-Fi, someone can get into the Wi-Fi system and steal data from users who are using that Wi-Fi.

If you are confronting that this connection is not private error in Safari while connected to public Wi-Fi,  someone may be stealing data or means the Wi-Fi is not secure. The best to protect your data while using public Wi-Fi is to use a VPN.

It’s also possible that your firewall and antivirus conflict with the website, causing the error. To resolve it, you can disable the firewall and antivirus. However, the site can be malicious. But, if you are sure that the site cannot harm you, then only disable it and try to visit it.

Proceed with Manual Caution Message

It is the last thing you should ever try to visit any website with an insecure connection error problem. You can manually visit the site. Safari gives users a choice. However, you will risk your personal information like bank details, etc.

this connection is not private error in safari macos browser

If the site is secure, click on the visit this website option; Safari will load the webpage. However, be very cautious with this; ensure you have disabled the site’s javascript, cache, and cookies for safety measures.

Bottom Line: Connection Not Private Safari

Maybe you’re about to send that important mail or do an online transaction. This private connection error in the Safari browser has ruined countless hours for users like us. But the problem is minor, and you can easily set it up by following the methods above.

I have noticed that the issue sometimes arises because of a mismatch between date and time settings. So make sure your system’s clock is synced with the internet and is set to auto mode.

And case you’re using a VPN, then make sure you have given proper permission; otherwise, VPN won’t work.

F.A.Qs: Fix Connection Not Private in Safari

We have listed frequently asked questions regarding fixing the connection not a private problem in Safari:

What ways to fix the Connection not the private problem in Safari?

You can perform the hard-refreshing and reloading of the page, try private browsing mode, check the system date and time, clear browser cache and cookies, check your Wi-Fi and antivirus, and proceed with the manual caution message.

How to check the system date and time on Mac?

Click on the Apple menu, and select System preferences. Now, choose the Date and Time option and check whether they are accurate; if they are not, then correct them.

How to open the New Private window in Safari Browser?

Launch the Safari browser, tap on the File menu from the toolbar, and select New Private Window.

Lastly, here are the recommended web browsers for computer and mobile phone that you should give a try.

WindowsMacOSiOSAndroidLinux
Chrome WindowsChrome MacChrome iOSChrome AndroidFirefox Linux
Firefox WindowsSafari MacSafari iOSEdge AndroidChrome Linux
Edge WindowsFirefox MacEdge iOSSamsung InternetEdge Linux

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60 thoughts on “How to Fix: This Connection is Not Private in Safari Mac?”

      1. I tried it all the ways which your are shown in article. The issue has not resolved.

        website link – bharatbiotech.com

        1. Hello Naresh, I can see that the SSL certificate of BharatBioTech has been revoked by GoDaddy, that’s a reason it’s not loading and encounter the connection not private issue. It isn’t an issue with your or anyone’s browser.

          It’s something that website managers need to fix.

  1. Is there any way to make the “not private” popup, but make it go away with a single click? (I must type a password to do so, and it take a long time)

  2. I’ve tried all these steps and I still am experiencing the issue. The only site I don’t get the secure connection error is Apple.com. Every other site I get this error. The weird thing is if I restart my Mac and then launch Safari I can connect to a site, but after a minute or two it’s back to error if out when I go to any site after that. This happens in all browsers not just Safari.

    1. Hi Vincent, looks like you might be having an issue with the Apple ‘Preference’ set up. Can you confirm that you’ve not enabled the “content & privacy restriction” option?

      Since you’re facing the issue with other browsers, something might be changed at the administrator setting level (or parental control) which is not just limited to the Safari browser.

  3. Great advice. However, I’m facing something a little larger. I’m hitting the “not private” error across browsers and across users (family machine). Still trying to trace the issue back to its root. Is it an SSL error that just appeared today or is it an anti-virus issue (Avira). Getting a little frustrated at this point

  4. So you’re saying that outlook, google and eBay have all forgotten to renew their certificates? These are the ones that safari have blocked for me!

  5. I’ve also tried all these options. I am having the problem with just one web site. It is occurring in both Safari and Chrome (I haven’t tried other bowsers) on my MacBook Pro (Catalina) and also on my iPhone.
    I can get to the site by opening a Windows 10 emulation using Parallels and then browsing with Chrome.

      1. yep, it is footy.unimelb.edu.au. I’ve been in touch with the site developer but his advice only applied to Windows based browsers. I have been able to access the site through a virtual (Parallels) Windows machine on my Mac.

  6. I am having issues accessing any .mil sites on my mac it doesn’t even give me the option to “advance with caution” it just has the advance tab and a message that is all. How do I fix this I’ve tried all the steps and I’m running out of options and I need to be able to access these sites.

    1. Hi, did you checked the connection via a different network? The specific domain level issue is often due to restricted permission from the network administrator. Perhaps, you should try connecting with your mobile data using a hotspot to check if the issue persists.

    1. Hello Deborah, I can see the SSL certificate for the site has expired on July 3, 2021. Hence, we are encountering a private connection error. There is nothing we can do on our end, it’s the webmaster’s duty to renew and maintain the certificate. As when the certificate is renewed, the website will not have the issue.

      Screenshot: certificate expired

  7. 1. Try going to Keychain Access (Finder>Applications>Utilities>Keychain). Make sure that “Search Directory Services for Certificates” has a checkmark under Preferences within Keychain Access. This will allow your computer to search for the Certificate connected to a secure website.

    Remember that the Secure Certificates are stored within Keychain, if Safari cannot access those certificates to validate a website; then the website will not open.

    2. If you already have the checkmark for Search Directory for Certificate, then you may need to reset Keychain Access.

    3. If all those steps don’t work you may need to reinstall OS X.

    Simply press and hold COMMAND R (both keys at the same time for about 10 seconds) at startup. Click on Reinstall MAC OS.

  8. Hi! I tried all the options, Its still not going further. Even Manually its not going to next step. Any other option.
    Thank you

  9. Hi. I am having issues connecting to yahoo and youtube and showing Your connection is not private in my macbook air for both chrome and safari. I tried all the steps above but still it does not work.

  10. I’m experiencing this issue on every website I visit – all legitimate websites – Wikipedia, apple.com, Bloomingdales, etc. I’ve completed all of the above steps.

  11. Hi. I am having issues across multiple websites with both Safari and Google chrome. I have tried all the suggestions on your page with no success. One of the many sites is [SITE_URL_REMOVED] if you wish to try from your end?
    Thanks for your help

  12. Is there a way to add sites to a safe web page list in safari such that safari does not block those sites?
    Why not simply install Firefox?
    Thanks

    1. Thank you for bringing up this. The issue is most common in older versions of Mac and Safari and this should probably fix the problem.

  13. Dead simple. Downloaded the certificate manually and entered it in the keychain. Most of the problems are resolved. Yes, I’m using older versions of browsers in my older OS because of the age of my computers, which are otherwise perfectly functional for my needs. I will not be forced to buy a new computer because programmers cannot be bothered to make their website updates backward compatible; it is absolute nonsense how many really large professional (i.e. LinkedIn) and retail sites no longer work — I’m disgusted that, particularly after so many of us are financially challenged because of pandemic closures, so much of the world is being this petty about software updates and computer hardware purchasing. Thank you.

  14. I have a late 2013 iMac that is running El Capitan 10.11.6. I guess because of its age, I cannot update the OS. I get the “this connection is not private” on both Chrome and Safari, and it started a couple of weeks ago. My clock is correct but I’m not sure I want to clear my cache. Could my problem be the older OS that I am running?

  15. Fantastic, this let me fix the annoying problem and keep using my ancient macbook more easily. Brilliant , totally clear and concise video. Thanks very much!

  16. Oh my gosh YESSS this worked for my Macbook Air 2013. I haven’t been able to load videos on certain trusted websites, images haven’t been loading, and the dang ‘this is not a secure network’ page on Google Chrome and Safari has been constantly popping up on most websites that I visit daily. I did the troubleshooting that other websites mentioned such as resetting your clock but that didn’t work for me. Using my computer has been so frustrating for several months. I am so glad I finally came across this website. It was so easy to change the setting in the keychain app. Such a relief wow thank you!!!!

  17. HOW TO DOWNLOAD, INSTALL, AND SET THE NEW SECURITY CERTIFICATE FOR GOOGLE CHROME & SAFARI ON EL CAPITAN

    This worked 100% on my 2008 Mac Pro Tower running El Capitan (extremely fast and reliable for its age, but cannot install Sierra on it).

    INSTRUCTIONS

    Go to
    https://letsencrypt.org/certificates/
    Root Certificates
    Active
    ISRG Root X1

    Find the newest of this file link (first on the page)…
    “Signed by ISRG Root X1: der, pem, txt”
    Click on pem to download the correct one.

    (I have my browser set to always download to the Desktop so I can quickly find the stuff I just downloaded, and I put it where it goes later).

    Open Keychain Utility in the Applications > Utilities folder

    Enter your password every time asked.

    Click System (upper left).

    Drag the new Security Certificate from the Desktop into the Security page in the open Keychain Window.

    Double click on the new Security Certificate.

    Click the little arrow next to “Trust” at the top to expand it.

    Choose “Always Trust” in the menu next to “When using this certificate:”

    You can choose “Always Trust” because it literally just came from the website of the company that creates the Trusted Certificates.

    1. Attempted to visit site, said certificate not valid, obviously a ploy by apple into more forced obsolescence. They believe the solution is to lock out loyal users in hopes they will annoy them into upgrading otherwise useful well made tech, which they work very hard to undermine down the road. Let’s not reward that business model further shall we…

  18. I had tthe “connection is not private” issue on my Mac (running El Capitan). I followed the instructions on the video (download the certificate on another computer and then trust it from the key chain manager) and it worked like charm 🙂

    Mil Gracias !!!! Thanks a thou from Mexico !

    All the best !

    G

  19. Thank you!!! I am not computer savvy and was able to do this. I had almost given up using my MacBook out of frustration with this issue and you solved it! I am so thankful!!

  20. This is especially annoying as it ONLY pops up when I try to log in to a paper via my university library proxy, hence this is invariably safe but I still have to click through half a dozen links to open a page.

  21. I am sorry to say that this did not work on my macOS Monteray despite the fact that I have allowed the ISRG Root X1 certificate access for all users in Key Chain.

  22. Thank you for this fix! This issue has had me flummoxed since it started – we didn’t know if we had a virus, or some other problem, or what. Going through the instructions in the video now has our old (2009) iMac working correctly once again.

  23. When I used a VPN it worked perfectly
    Is it possible that am being monitored by the government and they are trying to access my emails😒

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