The Google Chrome Critical Error is a big scam running through years and it has been a major outbreak in recent months. Most of this scam message claim that your browser has been compromised and asks to call on the (FAKE!!) helpline number.
If you want to be safe, then DO NOT call these numbers. In-case if you mistakenly called then DO NOT share any of your personal information. They may sound genuine while speaking but that’s a trap.
If you’ve ever encounter Google Chrome Critical Error message or still get these errors. Here are steps that you need to take to wipe this out completely.
Step 1: Restart and Disconnect internet
This is the first and most important step that everyone should be taking. Restarting your computer or laptop will kill any active connection between the spammer and your machine.
Post restart, keep your internet disconnected until you verify that injected spam code is completely removed. Network disconnection also helps in safeguarding your Google Passwords and auto-fills.
Step 2: Delete Bookmarks
If you’ve mistakenly clicked on any link or script that led to Google Chrome Critical Error, then, of course, the script is still stored in the browser. The most possible location are bookmarks. Hence, make sure to delete all the bookmarks on your chrome browser.
- Go to chrome://bookmarks/
- Hit on
against the bookmark page or folder - Hit on Delete command button from the list of options
Make sure to delete all the bookmarks that you’ve on the browser. There is a chance that the script may have altered your existing bookmark.
Step 3: Delete Browsing History and Cache/Cookies
You should also consider clearing the browser history that leads you to the spamming script. Just in-case if you every visit same page and unfortunately get hijacked again.
Along with History, consider clearing the Cache and Cookies data as well. Just to clear all the traces of the spamming script.
- Go to chrome://settings/clearBrowserData
- Select the time range from the drop-down (I’d suggest selecting ‘All Time’)
- Enable the Checkbox against Browsing History, Cookies and other Site data, and Cached images and files
- Finally, hit on [Clear data] button
All the browsing data will be wiped out along with the injected script.
Step 4: Reset Browser Settings
Lastly, you should reset your browser settings. Resetting browser settings will clear any links and homepage alterations in the Chrome browser. Most of the browsing script manipulates the homepage URL and settings around it. Once you reset the browser settings, the chrome will be as clean as a new installation.
- Go to chrome://settings/reset in Chrome
- Hit on the Restore settings to their original defaults
- Finally, hit on [Reset settings] command button in the popup box
Your browser settings will be restored to default and all the other data like bookmarks, history, and cookies we have already cleared. Hence, you will now have a fresh Google chrome installation without any spam messages. Also, for safety and security, it’s recommended to update chrome regularly.
Bottom Line
If you follow the entire steps one by one I believe it will wipe out any issue and malware inject from the chrome browser. However, if you still encounter the annoying critical error message on the browser, then please drop in the below comment box. I will try my best possible to clean the fake error.
Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.
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