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Fix: Microsoft Edge Keeps Crashing on Computer

Is your Edge browser frequently crashing? Learn how to troubleshoot and resolve frequent crashing issues for a stable browsing experience.

Microsoft Edge browser frequently crashes due to low available resources or heavy processing usage.

We can fix the crashing issue by clearing the browsing data, disabling the browser extensions, or killing unwanted processes from the task manager. In advance case, we can also reinstall the browser app or repair it within Windows OS.

In this guide, we have shared the steps to troubleshoot and fix the Microsoft Edge app that keeps crashing.

Method 1: Close Background Apps using Task Manager

Ensure you are running only a few apps in the background on your computer. If that is the case, not only will the browser lag, but it could also crash the browser intermittently. Closing the not-so-important application will help regain the processing power.

  1. Launch the Task Manager via Ctrl + Shift + Esc shortcut key combinations.
  2. Switch to the Memory tab and heavy resource-consuming app.
    It would highlight them with a darker color.
  3. Select the unused app, and click on the End Task command.
    Heavy Memory Consuming Task in Windows OS and also End Task
  4. Relaunch the browser once all these apps have been closed.

Some apps automatically start themselves on the next boot-up. It would be best to disable this behavior from the Startup tab in the task manager.

Method 2: Disable Browser Extensions

If several extensions are installed, they will take their time loading and consume the memory process in the background, leaving no room for the Edge app to process. The best route forward is to disable all these extensions and uninstall the problematic or heavy add-on.

  1. Launch the Microsoft Edge browser and head to edge://extensions/.
    It will display the list of all the installed extensions.
  2. Disable the toggle to turn off the extension process.
    Toggle button to enable and disable the Edge browser extensions
  3. Now re-enable them, one at a time, until you can re-create the issue.

If your browser is on a crashing spree and can’t disable extensions, there’s another way out. Use the Ctrl + Shift + N shortcut key combinations to launch the private mode. It will turn off all the extensions, and you may do so without any crashing issues.

Method 3: Delete Edge Browsing Data

Out of all the plausible issues, the crashing or slowing down of the browser is the most common. Therefore, it is recommended that temporary browsing data, such as caches and cookies, be deleted regularly. Follow the steps:

  1. Launch the Edge browser on your PC.
  2. Bring up the Clear Browsing Data dialog box using Ctrl + Shift + Del shortcut keys.
  3. Select Cookies and Other Site Data and Cached Images and Files.
    Clear Cookies and other site data along with Cache and Image files of Microsoft Edge browser
  4. Finally, hit the Delete key and wait for the data to be deleted.

Deleting these browsing data would sign you out of sites and slow the website’s loading for the first few instances.

Method 4: Update Edge Browser to Latest Version

While you may or may not get new features with each update, there will undoubtedly be stability improvements and fixes for existing issues. So, if you haven’t updated Edge in quite a while, now is the right time. Here are the steps to follow:

  1. Launch the Edge browser, and head to edge://settings/help in the address bar.
  2. Edge will automatically check for the available update and download it immediately.
    Update Microsoft Edge browser
  3. Relaunch the web browser.

Once that is done, check if the crashing issue is resolved. If you still face the problem, you can report it to Edge Developers with details.

Method 5: Repair Microsoft Edge App on Windows PC

Many apps have a built-in repair functionality that could be used to fix their associated issues and errors. Likewise, Edge boasts this feature, which you can use right from Windows Settings without launching the browser. Here are steps to repair the Edge browser:

  1. Head over to the Start menu and search Apps & Features.
  2. Select the Microsoft Edge browser and click on the Modify button that appears.
    Modify Microsoft Edge browser App and FeatureYou shall now get the User Account Control prompt.
  3. Click Yes (make sure you are signed in as an administrator).
  4. Hit the Repair button and wait for the process to complete.
    Repair Microsoft Edge browser
  5. Relaunch Microsoft Edge and check if the crashing issue has been fixed.

Moreover, you will retain all the data by carrying out this process. The only thing worth noting is that you must be connected to the internet while repairing the application.

Method 6: Reset Browser Settings to Default

If none of the above methods worked out, consider resetting the Edge browser and reverting its settings to their default values. Here are the steps to reset:

  1. Launch the Edge browser on the computer, and go to:
    edge://settings/resetProfileSettings

    It shall bring up the Reset Settings dialog box.

  2. Hit the Reset button.
    Reset Microsoft Edge browser settings

Resetting the browser will reset the start-up page and pinned tabs, delete the stored cookies, and disable all the extensions. However, all your saved data, like passwords, addresses, payment cards, etc., will remain saved and secure.

Bottom Line

In my case, deleting the stored data and closing the resource-consuming background apps managed to give out the desired results. However, repairing the browser has often fixed the underlying issue causing the browser to crash.

In a few instances, the users have upgraded the available storage from HDD to SSD to make the browser smoother than ever.

Lastly, if you've any thoughts or feedback, then feel free to drop in below comment box. You can also report the outdated information.

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Kushal Azza

Kushal Azza

Kushal Azza is a Google Certified IT Professional, Digital Content Creator, and Go-To Digital Marketer with Engineering Degree. He has over a decade of experience solving tech problems, troubleshooting, and innovating digital solutions. Follow him on Twitter and LinkedIn.

2 comments and feedback

    1. You can check the Activity Monitor (in Mac) or Task Manager (in Windows) for CPU utilization. If it’s frequently hitting 80% and above, then probably the Drive issue.

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