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How to Fix: Page Not Loading in Samsung Internet

Learn how to fix the page not loading issue in your Samsung Internet browser. You need to clear the browsing data or even clear the app data from Phone settings.

The Samsung Internet app work seamlessly on any Android phone, but you many intermittently encounter the slow page response or not loading issues. In such cases, you can force restart the app, clear the browsing data, check for the JavaScript plugin and clear the Samsung Internet app data from your Phone settings to fix the issue.

Fix: Page Loading Issue in Samsung Internet

The Samsung Internet browser provides one of the best interfaces for all users. The loading of webpages is done well on the browser. However, it can lag sometimes.

It has been reported by many users online that the web pages can fail to load on the Samsung Internet. Either they load too slowly, or they don’t load at all.

It is required to fix this problem to enjoy the seamless browsing of web pages on your browser. If you also face this problem repeatedly, we have a few troubleshooting tips to help you get things back in order.

It is a known fact that web pages need to load properly for you to browse the internet. If that is not working and the browser encounters the loading issue, follow these troubleshooting steps.

Restart the Browser

The best way to reload your web pages is to check if your internet connection works properly. To check this, you can open any other app and see if it is loading correctly.

If the problem is only persisting in your Samsung Internet, then:

  1. Open Settings and select the Apps menu on your Android phone.
    Apps menu in Android Phone Settings screen
  2. Tap the See all apps menu and select the Samsung Internet to open the App info page.
    See all app on Android SettingsYou can also use the Search icon to find the App.
  3. On the App info page, tap on the Force Stop command button.
    Force Stop Samsung Internet app on Android Phone Settings
  4. Close the Phone Settings, and relaunch the browser.

It will turn off all the background processes for the Samsung Internet app after force stop and restart it freshly upon relaunching. Try to access the page to see if it’s loading now.

Enable JavaScript

JavaScript is a programming language that is extremely important for loading your web pages because they help incorporate elements into the pages. If it is disabled, the web pages may have trouble loading. To enable it:

  1. Open Samsung Internet on your device.
  2. Tap on the More horizontal 3bar icon options and select the Settings menu.
    Settings menu in Samsung Internet browser
  3. Tap to open the Sites and Downloads settings page.
    Sites and downloads settings menu in Samsung Internet
  4. Select the Site Permissions menu and enable the toggle button for the Allow JavaScript option.
    Enable Allow JavaScript toggle button in Samsung Internet

JavaScript is enabled by default on the Internet browser. However, you can consider disabling and re-enabling the button as a troubleshooting trick. Now, go back to the web page with the issue and reload to check.

Clear Browsing Data

The cache and cookies can accumulate over time, preventing your web pages from loading smoothly. It is necessary to clean them frequently. To do so:

  1. Open Samsung Internet on your device.
  2. Tap on the More horizontal 3bar icon options and select the Settings menu.
    Settings menu in Samsung Internet browserIt will open the Internet browser settings menu.
  3. Select the Personal Browsing Data menu on the settings page and tap the Delete Browsing Data option.
    Delete browsing data option menu in Samsung Internet
  4. Enable the checkboxes for the ‘Cookies and site data‘ and ‘Cached images and files‘ options.
    Delete cookies and cache data settings page in Samsung Internet
  5. Hit the Delete data command button

After this, the webpages may take a while to load and accumulate cache, which might rectify the page loading issue on the browser.

Clear App Data

Often your data can be corrupted. This leads to the lagging and crashing of your web pages. To fix this, you must clear the app data available on your browser and restore it to default.

info icon
Note: The clear Samsung Internet app data will completely wipe out the stored cache, cookies, sign-in details, saved cards, settings, etc. Please proceed cautiously.

Here are the steps to clear app data from Android phones:

  1. Open Settings and select the Apps menu on your Android phone.
  2. Tap the See all apps menu and select the Samsung Internet to open the App info page.
    See all app on Android SettingsYou can also use the Search icon to find the App.
  3. On the App info page, tap to open the Storage & Cache menu.
    Storage and Cache tab in App Info page on Android Phone settings
  4. Tap on the Clear Storage and Clear Cache commands to wipe out the App cache data.
    Clear Storage and Cache data of Samsung Internet app from Android Settings

It will delete all your browser data, history, and saved information. However, it can load web pages faster now.

Update Internet App

Most of the time, when your browser is not loading, it is simply outdated. You may have forgotten to update it from the Play Store at the given time. To fix this, you can update the browser from your Play Store and then open it again.

Update in PlayStore

Bottom Line

These are some of the troubleshooting tips that you can use to fix the problem of web pages not loading on a Samsung Internet browser. In most cases, clearing the browser cache or restarting will fix the issue. However, be careful when clearing the App data since with will reset your browser to the system default.

If the problem persists, contact the Samsung help center and discuss it with them.

Lastly, if you've any thoughts or feedback on How to Fix: Page Not Loading in Samsung Internet, then feel free to drop in below comment box. You can also report the outdated information.

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Ishika Sinha

Ishika is a Master of Arts in English and Literature. She is a passionate content writer and editor with 4+ years of experience in different domains, including the media and technology industry. She is an avid reader and loves to explore cool tech stuff. Connect with her on LinkedIn.

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