How to Fix: Page Unresponsive ‘Kill Pages’ Error in Chrome?

Learn how to fix the Page Unresponsive error window with the 'Kill' or 'Exit Pages' and 'Wait' buttons in Chrome. The Error often occurs on heavy pages.

Chrome is one of the best browsers in the world and loved by the majority of users, but despite the countless efforts from the Google developer team, some issues still persist, which are driving users nuts. One such popular error is Page Unresponsive Error in Chrome, where the webpage freezes, and there is nothing you can do.

This error appears instantly without any warning, and there is nothing you can do to avoid it. In case you’re doing something important such as sending an important email, having online lectures, or doing internet banking, the page will freeze, and you will be stuck.

Thankfully there are few ways to prevent it. For an instant fix, you may close some tabs and refresh to see if it works. In case it doesn’t, we have more solutions to Page Unresponsive Error in Chrome problem.

Related: Google Chrome is Very Slow: How I Fixed it! (5+ Methods Added)

The best and easy to fix solution will be to refresh the page or restart the browser and try again. If these do not work, then you can try to restart your PC and see if the error persists. Down below are more troubleshooting steps that will tackle the situation more effectively.

Clear Browsing Data (Cache & Image)

Browsing Data comprises your browsing history, cache, images, and much more. This data in large quantities can load on your CPU hardware, which may cause repetitive Page Unresponsive Error in Chrome.

Here are the steps to clear Browsing Data on Chrome browser:

  1. Open Chrome browser and navigate to History from the vertical 3dots icon menu at the top right corner of the screen.
    Google Chrome History Menu option
  2. Click on Clear browsing data from the left sidebar.
    Clear browsing data tab under History window in chromethis will open a clear browsing data window in a new tab.
  3. Switch to the Advanced tab and select the preferred Time range from the drop-down.
  4. Select the checkbox against – Cache and image data.Clear Cache and Image Files data from Chrome
  5. Hit on the Clear data button.

This will remove any outdated files and memory cache that was causing the page to load slow. Revisit the web page again to check if the page is responsive.

Disable Hardware Acceleration in Chrome

Hardware acceleration is a smart way of distributing webpage functions between CPU and GPU to maximize performance. But this is an experimental feature in Chrome and may not work in some scenarios, resulting in multiple error messages, including unresponsive page errors.

Here are the steps to disable hardware acceleration in Chrome:

  1. Open Chrome and navigate to Settings from the vertical 3dots icon located at the top right corner of the screen.
    Google Chrome Settings Menu optiona new window with all settings & configuration pages will open.
  2. Search for hardware in the search panel, and you will see the option to configure Use hardware acceleration when available.
  3. Toggle the button to turn off and disable the Hardware acceleration.
    Use hardware acceleration when available option in chrome
  4. Hit on Relaunch after disabling the Hardware acceleration.

After disabling the option, make sure to restart the Chrome browser for favorable outcomes. Check the web page to see if the page unresponsive is still appearing.

Disable Chrome Extensions

Chrome extensions can help boost productivity and facilitate features that are readily not available to the browser. However, excessive extensions lead to excessive CPU and RAM usage, which in turn causes multiple error pages in Chrome. I’m not asking to disable all extensions which you might have, but disable the ones which you don’t use frequently.

Here are the steps to disable Chrome extensions:

  1. Open Chrome browser and go to the vertical 3dots icon menu at the top right corner of the screen.
  2. Here navigate to More Tools > Extensions.
    Chrome Browser Extensions Tab under More Toolsthis will open a separate window with all the installed extensions.
  3. Disable the extension, which you don’t need regularly.
    Temporary Disable Google Chrome Extension

This will help in releasing the memory occupied by the browser extensions. Since chrome is known as RAM hungry browser, disabling the extensions will help in utilizing the gained memory for processing the web page.

Recreate New Chrome Profile (Windows OS)

Chrome creates a personal profile for every user signed on to the service. If you’re the only user, then all your details and configuration will be saved to the default folder.

Now a lot of details might lead to corrupt data at some point, which might cause several pages of unresponsive issues on Chrome. So to fix such a scenario, you have to delete the default folder to recreate a new Chrome profile.

Here are the steps to recreate the Chrome profile:

  1. Open Run dialogue box (press Win + R key).
  2. Enter %localappdata% query within Run command.
    Run LocalAppData in Windows
  3. Within Local App Data, navigate to Google > Chrome > User Data.
    here is the final path: \AppData\Local\Google\Chrome\User Data
  4. Delete the Default folder from User Data.
    Delete Default Folder from Chrome AppData

This folder contains your configuration details. When you restart the Chrome browser, this folder will be automatically created with a fresh set of configurations, thus fixing the problem.

Run without Sandbox (Windows OS)

In the newer version of Windows (Including Windows 10), all software and programs run in their secure environment called a “Sandbox”. In this sandbox, CPU resources, RAM, and other important aspects are assigned accordingly. This creates a secure digital area where an app can perform its functions without potentially harming other system programs.

But in some cases, few apps need to be run without Sandbox to consume and show better results.

Here are the steps to run Chrome without Sandbox:

  1. Find shortcuts for Chrome browser and open its Properties.
    Google Chrome Shortcut Link Properties option
  2. Here you will find a value Target add  -no-sandbox at the end of the path string.
  3. The final string should look something like this: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -no-sandbox
    Open Chrome Executable file in no sandbox mode
  4. Now restart your Chrome browser to check the unresponsive page error.

This sandbox will allocate extra memory and space for the chrome browser to perform its task efficiently. This should potentially eliminate the Page Unresponsive error in the future as well.

Bottom Line: Fix Chrome Page Unresponsive

Chrome errors are inevitable, and you right get a few of them even after trying all the fixes above. But the bright side is that Page Unresponsive Error in Chrome is not fatal in nature as it can be fixed easily.

In case the issue appears repetitively, then I recommend you upgrade the RAM or at least a hard disk to SSD. This will significantly improve overall performance.

Related: How to Resolve: Aw Snap! Error in Chrome?

Let us know which method has helped you in resolving the Unresponsive Kill Pages error in the chrome browser.

Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.

WindowsMacOSiOSAndroidLinux
Chrome WindowsChrome MacChrome iOSChrome AndroidFirefox Linux
Firefox WindowsSafari MacSafari iOSEdge AndroidChrome Linux
Edge WindowsFirefox MacEdge iOSSamsung InternetEdge Linux

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