Are you facing this issue with your Chrome browser especially with the mouse cursor disappearing when using the touchscreen mode? Then you have landed on the correct page.
My friend had a similar problem with his surface tablet running on Windows OS. Every time he switched to touchscreen mode from the normal, a few minutes later the mouse pointer disappeared. Initially, the cursor was disabled occasionally, but now the problem is quite frequent. He would always shout — My mouse is gone!!!
He got frustrated with the mouse cursor not showing in chrome and also contacted Microsoft for a solution, but ultimately found that the issue is with the Chrome browser. The cursor only disappeared when using the Chrome browser, for other apps and software the problem with the cursor did not exist.
After multiple trials, we found a few solutions that were pretty similar for most surface tablet owners.
The chrome cursor disappears from the screen while reading or browsing, however, when we scroll through the web page the cursor would reappear. It wasn’t like the cursor or mouse pointer is inactive, but it was just hidden in plain sight only on chrome. While using other programs or accessing files in Windows Explorer, one didn’t face any problem.
This cursor disappearance only happens when using the touchscreen (tablet) mode, however, when connected with a mouse and keyboard the mouse pointer was not disabled.
After trying a couple of tweaks in the Chrome browser, we settled down with settings that fixed the problem (temporarily). This is just a workaround, but Google needs to fix this issue or maybe they have designed it that way and it’s working as intended.
Follow these simple steps to fix the chrome cursor’s disappearance issue in the browser:
Kill Chrome from Task Manager and Relaunch
If the cursor disappears in the chrome browser, just restarting the program will solve the issue. You can just kill the chrome browser process and relaunch the browser.
Follow these steps to fix the chrome cursor disappearance issue:
- Open the Task Manager on Windows.
- Select the Google Chrome processes from the program list.
- Hit on button.
This will kill all the existing chrome processes that are even running in the background.
After verifying that are no chrome threads are running in task manager and completely exit all the processes, just reopen the browser and start using the chrome browser with the chrome cursor on the screen.
This should temporarily make the cursor reappear in the Chrome browser.
This is quite a tedious process to kill every running thread, however, will help in resolving the chrome cursor disappearance issue.
Restart using chrome://restart command
I know it’s quite a tedious job to relaunch chrome after killing from task manager at every instance.
Alternatively, you can use the restart function in chrome to completely relaunch the browser without killing the task manager.
Whenever the chrome cursor or mouse pointer is hidden, just try running the chrome://restart in the browser URL. This will automatically, restart the browser and make the job less painful.
Make sure that you do not have any unsaved edits in the browser. Restarting the browser will close all the existing tabs and running extension temporarily and make the mouse cursor reappear.
Pro-tip: You can bookmark the URL: chrome://restart and tap on it whenever the mouse pointer is not showing up.
Enable/Disable Hardware Acceleration
The hardware acceleration is a pre-built feature in the Chrome browser that helps in smooth functioning. It typically helps in improving display performance when using a chrome browser.
Hardware acceleration also influences the keyboard, trackpad, touch screen display, etc. Hence, disabling or enabling the hardware acceleration usage will fix the chrome cursor issue.
I kind of juggled between enabling and disabling this option. For some system users, disabling the hardware acceleration was fixing the issue. While for others, keeping the hardware acceleration option ON has resolved the auto-hiding problem.
Follow these steps to enable or disable the hardware acceleration usage in the chrome browser:
- Launch the Chrome browser.
- Navigate to Settings from options.
- Scroll down in settings to open Advanced Settings.
- Under the System section, toggle the option ‘Use hardware acceleration when available‘.
Like I mentioned, keep this toggle enabled or disabled based on how it’s resolving the mouse cursor auto-hide in the chrome browser.
Switch to Chrome Canary browser
You may also switch to Chrome Canary that can resolve the issue with the mouse pointer disappearance. The canary is built over the chromium project and has the same features just like the Chrome browser. However, this browser is highly unstable and used by developers.
I do not recommend using this version of the browser, however, you can download the chrome canary for free on Windows as well as macOS.
Please note that Canary is not a stable chrome and you may still watch the chrome cursor disappear issue intermittently.
Alternative to Chrome Browser
Alternatively, you can also consider using Microsoft’s Edge browser. The new Edge browser is built with the Chromium project which also powers Google Chrome. The Windows OS has started shoving the Edge browser in the latest version.
Technically, you won’t find any major difference between Chrome and Edge browsers. However, the Edge browser does not support the Google account sync but relies on the Microsoft account.
Apart from that, the Edge is just a clone of the Chrome browser with all the features you need. Perhaps, the Edge is getting even better than Chrome.
Bottom Line: Cursor Disappears in Chrome
I hope this helps in resolving the issue with the chrome cursor disappearance. While I know and want to share that this is a temporary workaround for the issue, it may reappear, and you need to frequently try the above workaround to fix it.
I explained all these methods to my friend who was facing the same issue with his chrome cursor. It worked for him well and he did not face any issues thereafter.
I think if this is a major flaw, then Chrome developers need to address and fix the issue permanently. Let me know which workaround was able to fix your problem with the mouse pointer disappears in chrome, whether it was relaunching the browser or disabling the hardware acceleration.
Also, please drop in any other method that I haven’t added but worked at your end to resolve the issue with the chrome cursor.
Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.
|Chrome Windows||Chrome Mac||Chrome iOS||Chrome Android||Firefox Linux|
|Firefox Windows||Safari Mac||Safari iOS||Edge Android||Chrome Linux|
|Edge Windows||Firefox Mac||Edge iOS||Samsung Internet||Edge Linux|
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