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Cursor or Mouse Pointer Disappear in Chrome Browser (RESOLVED)

We can solve the problem of the cursor disappearing in Chrome Browser with the help of some quick fixes such as killing the Chrome in Task manager and relaunching it, restarting Chrome, enabling/disabling the hardware acceleration, etc. These fixes can help you out with fixing the hidden mouse pointer.

Are you facing this issue with your Chrome browser, especially with the mouse cursor disappearing when using the touchscreen mode? Then you have landed on the correct page.

My friend had a similar problem with his surface tablet running on Windows OS. Every time he switched to touchscreen mode from normal, a few minutes later, the mouse pointer disappeared. Initially, the cursor was disabled occasionally, but now the problem is quite frequent. He would always shout — My mouse is gone!!!

He got frustrated with the mouse cursor not showing in Chrome and also contacted Microsoft for a solution but ultimately found that the issue was with the Chrome browser. The cursor only disappeared when using the Chrome browser; for other apps and software, the problem with the cursor did not exist.

After multiple trials, we found a few solutions that were pretty similar for most surface tablet owners.

The chrome cursor disappears from the screen while reading or browsing; however, the cursor reappears when we scroll through the web page. It wasn’t like the cursor or mouse pointer was inactive, but it was just hidden in plain sight only on Chrome. While using other programs or accessing files in Windows Explorer, one didn’t face any problems.

Google Chrome Mouse Cursor Pointer Disappear

This cursor disappearance only happens when using the touchscreen (tablet) mode; however, when connected with a mouse and keyboard, the mouse pointer was not disabled.

After trying a couple of tweaks in the Chrome browser, we settled down with settings that fixed the problem (temporarily). It is just a workaround, but Google needs to fix this issue, or maybe they have designed it that way, and it’s working as intended.

Quit Chrome and Relaunch

If the cursor disappears in the chrome browser, restarting the program will solve the issue. You can kill the chrome browser process and relaunch the browser.

Here are the steps to quit the chrome browser from the task manager: 

  1. Open the Task Manager on Windows.
  2. Select the Google Chrome processes from the program list.
  3. Hit on End task button.

It will kill all the existing chrome processes running in the background.

Chrome Processes End Task

After verifying that no chrome threads are running in task manager and completely exit all the processes, reopen the browser and start using the chrome browser with the chrome cursor on the screen.

It should temporarily make the cursor reappear in the Chrome browser. I know it’s pretty tedious to kill every running thread; however, it will help resolve the chrome cursor disappearance issue.

Restart using chrome://restart command

I know it’s quite tedious to relaunch Chrome after killing from task manager at every instance.

Alternatively, you can use the restart function in Chrome to relaunch the browser without killing the task manager ultimately.

Try running the chrome://restart in the browser URL whenever the chrome cursor or mouse pointer is hidden. It will automatically restart the browser and make the job less painful.

Chrome restart command

Make sure that you do not have any unsaved edits in the browser. Restarting the browser will temporarily close all the existing tabs and running extensions and make the mouse cursor reappear.

Pro-tip: You can bookmark the URL: chrome://restart and tap on it whenever the mouse pointer is not showing up.

Enable/Disable Hardware Acceleration

The hardware acceleration is a pre-built feature in the Chrome browser that helps in smooth functioning. It typically helps in improving display performance when using a chrome browser.

Hardware acceleration also influences the keyboard, trackpad, touch screen display, etc. Hence, disabling or enabling the hardware acceleration usage will fix the chrome cursor issue.

I juggled between enabling and disabling this option. For some system users, disabling the hardware acceleration was fixing the issue. While for others, keeping the hardware acceleration option ON has resolved the auto-hiding problem.

Here are the steps to enable or disable the hardware acceleration usage in the chrome browser:

  1. Launch the Chrome browser.
  2. Select Chrome Settings from Morevertical 3dots icon options.
  3. Open Advanced Settings from the left sidebar.
    Google Chrome Advanced Settings in Sidebar
  4. Under the System section, toggle the ‘Use hardware acceleration when available.’

Chrome Settings Use hardware acceleration when available

As I mentioned, keep this toggle enabled or disabled based on how it’s resolving the mouse cursor auto-hide in the chrome browser.

Switch to Chrome Canary browser

You may also switch to Chrome Canary, which can resolve the issue with the mouse pointer disappearance. The Canary is built over the chromium project and has the same features as the Chrome browser. However, this browser is highly unstable and used by developers.

I do not recommend using this version of the browser. However, you can download the chrome canary for free on Windows and macOS.

Please note that Canary is not a stable chrome, and you may still watch the chrome cursor disappear intermittently.

Alternative to Chrome Browser

Alternatively, you can also consider using Microsoft’s Edge browser. The new Edge browser is built with the Chromium project, which also powers Google Chrome. The Windows OS has started shoving the Edge browser in the latest Windows Upgrade.

Technically, you won’t find any significant difference between Chrome and Edge browsers. However, the Edge browser does not support the Google account sync but relies on the Microsoft account.

The Edge is just a clone of the Chrome browser with all the features you need. Perhaps, the Edge is getting even better than Chrome.

Bottom Line: Cursor Disappears in Chrome

I hope this helps in resolving the issue with the chrome cursor disappearance. While I know and want to share that this is a temporary workaround for the issue, it may reappear, and you need to try the above workaround to fix it frequently.

I explained all these methods to my friend, who faced the same issue with his chrome cursor. It worked for him well, and he did not face any issues after that.

If this is a significant flaw, Chrome developers must permanently address and fix the issue. Let me know which workaround was able to fix your problem with the mouse pointer disappearing in Chrome, whether it was relaunching the browser or disabling the hardware acceleration.

Also, please drop any other method that we missed mention but worked at your end to resolve the issue with the chrome cursor.

F.A.Q: Chrome Cursor Disappear

We have listed a few frequently asked questions related to the mouse cursor disappearing in the Chrome browser on PC:

How to Fix the cursor or mouse pointer disappearing in my Chrome Browser?

Some of the major fixes that can help you solve the cursor disappearing issue in Chrome Browser include restarting Chrome, quite Chrome from Task Manager, switching to a canary browser, or enabling/disabling the hardware acceleration.

What to kill Chrome Processes from Task Manager?

Launch the Task Manager in Windows to kill Chrome and relaunch it from Task Manager. Now, select the google Chrome Process from the program list and click on the End Task. It will automatically kill Chrome in the background, restart Chrome and start using it.

How to enable or disable the hardware acceleration in Chrome Browser?

Launch the Chrome settings on your PC, then scroll down in the Advanced settings and click on System. There you will find the option to enable or disable the hardware acceleration.

Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.

WindowsMacOSiOSAndroidLinux
Chrome WindowsChrome MacChrome iOSChrome AndroidFirefox Linux
Firefox WindowsSafari MacSafari iOSEdge AndroidChrome Linux
Edge WindowsFirefox MacEdge iOSSamsung InternetEdge Linux

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19 thoughts on “Cursor or Mouse Pointer Disappear in Chrome Browser (RESOLVED)”

  1. Cleveland G Shields

    i do this, but i have to keep redoing it. I turn off the accelerator, the mouse shows up for a while. Then, the mouse disappears you have to turn on accelerator. Is there a more permanent fix?

    1. Editor Staff

      I totally understand the pain.
      Unfortunately, there is no permanent fix as of now. Google has to address this issue and fix in the backend.

  2. alvin tan

    chrome://restart worked for me on my surface go.
    thank you very much
    01/01/2020

  3. Robert Timsah

    If you see Chrome in task tray, right click on it and tell it not to run in background. might work. So far it is for me but for how long?

    1. Editor Staff

      That’s like killing the chrome as soon as we close the browser — just like a restart. I think it won’t last long.

      Anyways, most of these solutions are just work-around. It’s Chrome developers who need to fix this issue.

  4. Gary Davis

    I had the problem in Edge Chromium and Chrome at the same time. edge://restart on Edge and chrome://restart on Chrome seemed to fix it for now.

  5. Simon Judge

    I added an item to the bookmark bar to save having to type the restart command

    1. James McLeod

      Excellent. I did this right away! Kudos!!

  6. Fineas

    chrome://restart worked for me as well. I have to remember this command for always, as I have pretty often this issue on my Dell Latitude with TouchScreen. I hope google comes with an permanent solution for this.

  7. Marlene Clark

    I’ve had my laptop for nearly a year. The problem started yesterday (6/13/20). The chrome/settings tip (disabling) fixed it, until the cursor disappeared again today; so, the task manager tip worked. I created a word doc with your tips, as they are the most thorough. thoughtful & logical I’ve seen. I’ll also bookmark chrome://restart. Bad Google! Aarrgh!

  8. Vasilis

    The same problem on my Surface Go 2. Mouse disappears causing confusion and questions. I followed the instructions but none of them worked for me.
    I just changed the language from Greek to English UK and worked immediately. Mouse pointer is back. I will let you know if this comes back

    1. Editor Staff

      Wow! I didn’t know that language is also a cause of the issue. Let us know how it goes with a new setting.

  9. Husain A.

    I use a HP pavillion which has a touch screen monitor, i was shocked when the mouse just disappeared on chrome but the first solution on this article itself fixed the problem! great article!

  10. MJohnson

    Thank you!!! THis was a life saver. Finally got the answer. You are Awesome:)

    1. Editor Staff

      Glad it helped, M Johnson!

  11. Curtis

    I had this problem in the past with Chrome. I just shut down Chrome from the taskbar and then reopened it. I have now just had the same problem with the new Microsoft Edge browser. It came back on its own after minimizing and then restoring it a couple of times.

    1. Editor Staff

      Hi Cutis, Microsoft Edge and Google Chrome are developed with the same Chromium backend. Hence, you can follow the same steps as mentioned in the new Microsoft Edge browser.

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