Are you facing the issue with your Chrome browser especially with the mouse cursor being disappeared when using in a touchscreen mode? Then you landed on the correct page.
My friend had a similar problem with his surface tablet running on Windows OS. Every time he switched to touchscreen mode from the normal, a few minutes later the mouse pointer was getting disappeared. Initially, the cursor disabled occasionally, but now the problem is quite frequent. He would always shout — My mouse is gone!!!
He got frustrated with the mouse cursor not showing in chrome and also contacted Microsoft for a solution, but ultimately found that the issue is with the Chrome browser. The cursor was only disappeared when using the Chrome browser, for other apps and software the problem with the cursor not existed.
After multiple trials, we found the few solutions and that we’re pretty similar for most surface tablet owners.
The mouse cursor disappears from the screen while reading or browsing, however, when we scroll through the web page the cursor would reappear. It wasn’t like the cursor or mouse pointer is inactive, but it was just got hidden only in chrome. While using other programs or accessing files in Windows Explorer didn’t face any hiding problem.
This cursor disappearance only happens when using the touchscreen (tablet) mode, however, when connected with a mouse and keyboard the mouse pointer was not disabled.
After trying a couple of tweaks in the Chrome browser, we settled down with settings that fixed the problem (temporarily). This is just a workaround, but Google needs to fix this issue. OR maybe they have designed it that way and it’s working as intended.
Follow these simple steps to fix the cursor disappear issue in chrome browser —
Kill Chrome from Task Manager and Relaunch
If the mouse pointer disappears in the chrome browser, just restarting the program will solve the issue.
- Open the Task Manager on Windows.
- Select the Google Chrome processes from the program list.
- Hit on button.
This will kill all the existing chrome processes that are even running in the background.
After verifying that are no chrome threads are running in task manager, and completely exit all the processes. Just reopen the browser and start using the chrome browser with the cursor on the screen.
This should temporarily make the cursor reappear in the Chrome browser.
This is quite a tedious process to kill every running thread, however, will help in resolving the mouse cursor disappearance in chrome.
Restart using chrome://restart command
I know it’s quite a tedious job to relaunch chrome after killing from task manager at every instance.
Alternatively, you can use the restart function in chrome to completely relaunch the browser without killing from the task manager.
Whenever the cursor or mouse pointer is hidden in the chrome, just try running the chrome://restart in browser URL. This will automatically, restart the browser and make the job less painful.
Make sure that you do not have any unsaved edits in the browser. Restarting the browser will close all the existing tabs and running extension temporarily and make the mouse cursor reappear.
Pro-tip: You can bookmark the URL: chrome://restart and tap on it whenever the mouse pointer is not showing up.
Enable/Disable Hardware Acceleration
The hardware acceleration is a pre-build feature in the Chrome browser that helps in smooth functioning. It typically helps in improving display performance when using a chrome browser.
Hardware acceleration also influences the keyboard, trackpad, touch screen display, etc. Hence, disabling or enabling the hardware acceleration usage will fix the chrome mouse cursor issue.
I kind of juggled between enabling and disabling this option. For some system users, disabling the hardware acceleration was fixing the issues. While for others, keeping the hardware acceleration option ON has resolved the auto-hiding problem.
Follow these steps to enable or disable the hardware acceleration usage in the chrome browser:
- Launch the Chrome browser.
- Navigate to Settings from options.
- Scroll down in settings to open Advanced Settings.
- Under the System section, toggle the option ‘Use hardware acceleration when available‘.
Like I mentioned, keep this toggle enabled or disabled based on how it’s resolving the mouse cursor auto-hide in the chrome browser.
Switch to Chrome Canary browser
You may also switch to Chrome Canary that can resolve the issue with the mouse pointer disappearance. The canary is built over the chromium project and has the same feature just like the Chrome browser. However, this browser is highly unstable and used by developers.
I personally do not recommend using this version of the browser, however, you can download the chrome canary for free on Windows as well as macOS.
Please note that Canary is not a stable chrome and you may still watch the cursor disappear issue intermittently.
Alternative to Chrome Browser
Alternatively, you can also consider using Microsoft’s Edge browser. The new Edge browser is built with the Chromium project which also powers Google Chrome. The Windows OS has started shoving the Edge browser in the latest version.
Technically, you won’t find any major difference between Chrome and Edge browsers. However, the Edge browser does not support the Google account sync but relies on Microsoft account.
Apart from that, the Edge is just a clone of the Chrome browser with all the features you need. Perhaps, the Edge is getting even better than Chrome.
I hope this helps in resolving the issue with the chrome browser’s mouse cursor disappear. While I know and want to share that this is a temporary workaround for the issue, it may reappear and need to frequently try out the above workaround to fix it.
I think if this is the major flaw, then Chrome developers need to address and fix the issue permanently. Let me know which workaround was able to fix your problem with mouse pointer disappears in chrome, whether it was relaunching the browser or disabling the hardware acceleration.
Also, please drop in any other method that I haven’t added but worked at your end to resolve the issue.
Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.
|Chrome Windows||Chrome Mac||Chrome iOS||Chrome Android||Firefox Linux|
|Firefox Windows||Safari Mac||Safari iOS||Edge Android||Chrome Linux|
|Edge Windows||Firefox Mac||Edge iOS||Samsung Internet||Edge Linux|
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