While Google Chrome still occupies the numero uno position in the browser domain, it does tend to fall short on the performance front. There is no denying that the Edge browser provides a much better user experience than its counterpart.
And this is one primary reason why many users have switched to this offering from Microsoft. But despite its impressive performance and mostly-lag free environment, you might have to face occasional hiccups that could disrupt the typical workflow.
One such instance is when the tabs suddenly freeze, and you are greeted with the RESULT_CODE_HUNG error message. When that happens, the tabs will refuse to load or respond to your clicks.
Various users have already voiced their concerns to the Microsoft Support Forum and Reddit but have not tasted any success.
While this problem is no doubt quite infuriating, to say the least, there do exist a few workarounds that are known to fix this issue. And this guide shall make you aware of just that.
So without further ado, let’s check out the methods to fix the RESULT_CODE_HUNG error in the Edge browser.
Check Internet Connection
Before moving ahead with any advanced fixes, your first course of action is to verify whether you are getting uninterrupted network connectivity. Even if there is a slight dip in the exchange of data packets, the connection might break, and the tab would suddenly stop loading.
So double-check your internet and if you find any issues, consider switching from a wireless to a wired connection or vice versa. Likewise, you may also share your device’s carrier network via Hotspot. Try out these tweaks and check if it fixes the RESULT_CODE_HUNG error in the Edge browser.
Reload Browsing Tab
More often than not, simply reloading the concerned tab is enough to rectify this issue. So click on the Reload icon to the left of the address bar and wait for the tab to reload.
You may also use the+ shortcut keys for the said purpose. Verify whether the tab is working along the expected lines once the reloading is complete.
Delete Browser Data and Cache
If the browser’s stored data gets corrupted, it could conflict with the proper loading of the websites. The accumulated temporary data could also cause issues along the same lines, especially if they run into hundreds of MB. Hence, it would help if you considered deleting them and giving Edge a new environment.
Here are the steps to clear browsing data and cache from the Edge browser:
- Launch the Edge browser on your PC.
- Copy-paste the Clear Browser Data location in the address bar and hit
It shall bring up the Clear Browsing Data dialog box..
- Select Cookies and other site data and Cached images and files checkboxes.
- Hit the button.
Once the cookies are deleted, you will be logged out of the signed-in sites. But that is a small price if it fixes the RESULT_CODE_HUNG error in Edge.
Change DNS Settings
In some instances, the default Domain Name Server provided by your ISP might not be able to establish a successful connection online. Hence, it would help if you considered switching to Google or Cloudflare’s DNS.
Here are the steps to change the DNS settings on Windows OS:
- Open the Control Panel via the Start menu, and go to Network and Sharing Center.
- Click on Change Adapter Settings from the left menu bar.
- Right-click on your current network and select Properties.
- Double-click on the Internet Protocol Version 4 option.
- Select Use the following DNS server addresses and input the following DNS values.
Preferred DNS Address: 18.104.22.168 Alternate DNS Address: 22.214.171.124
- Hit the button to save the changes.
Try to access the concerned site now and see if the RESULT_CODE_HUNG Edge error has been fixed.
Disable Browser Extension
Third-party add-ons might hinder the proper loading of the sites or even the browser tab, for that matter. Verify if that is indeed the case this time around as well.
Here are the steps to troubleshoot the extensions conflicts in the Edge browser:
- Launch the Edge browser on the computer.
- Open a new Incognito window using + + edge shortcut keys.
Browse the web, and if you find the issue is no longer there, then one of these extensions could be the culprit.
- Exit InPrivate Browser, and head over to the Extensions page.
- Disable the extensions, one at a time, by turning off the toggle next to them.
Once you are no longer facing this issue and can identify the issue-causing add-on, consider keeping it disabled.
These extensions might give you a few additional goodies than what the stock environment has to offer, but at the same time, they are notoriously infamous for causing a few issues.
Therefore, you should only install the ones from a trustworthy source.
Reset Browser Settings
Resetting the browser will bring Edge back to its factory default state. It will also remove the start-up pages and default search engines and clear the temporary data.
Here are the steps to reset Edge browser settings to system default:
- Launch the Microsoft Edge browser.
- Head over to the Reset Profile Settings page.
- Hit the button in the confirmation dialog box.
The process will only take a few seconds to complete. Once done, it would have rectified the underlying issue as well.
However, suppose you don’t prefer to carry out the reset process as a last resort. In that case, you could consider switching to any other Chromium/Non-Chromium browser and accessing the concerned sites.
Bottom Line: Edge RESULT_CODE_HUNG
With this, we round off the guide on how you could fix the RESULT_CODE_HUNG error in the Microsoft Edge browser. We have shared six different methods for the same.
In my case, reloading the website was a temporary relief from this issue. Then, disabling an extension (a Java Script one, to be precise) finally rectified the issue.
Rounding off, do let us know which method worked out for you. Also, please mention if anything else has worked out for you to fix the Edge browser error.